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Setting Up Your Domain

Updated over 2 months ago

Connect a custom subdomain to your campground's booking pages so customers see your own URL instead of the default Camper BMS address.

Requirements

  • Custom domains require an active billing method on your account.

  • You need access to the DNS records of your domain to complete setup.

Accessing Domain Settings

Navigate to Settings > Domain Settings from the campground menu.

Setup Process

The domain setup follows a guided 5-step wizard with a progress indicator at the top of the page.

Step 1: Add Your Subdomain

Enter your desired subdomain (e.g. bookings.yourwebsite.com). Do not include http or https. Click Add Subdomain to proceed.

Step 2: Configure DNS

You will be shown a CNAME record to add in the DNS zone for your domain. Create this record with your domain registrar or DNS provider, then click Validate DNS to check the configuration.

  • DNS changes can take up to 48 hours to propagate.

  • You can cancel and remove the domain at any point during this step.

Step 3: SSL Certificate Validation

Once DNS is verified, an SSL certificate is automatically provisioned and validated. This typically takes 5-10 minutes. The page checks the status automatically every 30 seconds, or you can click Check SSL Status manually.

Step 4: Finalise Deployment

After the SSL certificate is ready, your domain configuration is deployed. This can take 5-15 minutes. The page checks automatically every 30 seconds, or you can click Check Deployment Status manually.

Step 5: Complete

Once all steps are finished, the page shows your live domain link along with status indicators for DNS (Verified), SSL Certificate (Active), and Deployment (Live).

Removing a Domain

At any point during or after setup, you can click Remove Domain (or Cancel & Remove Domain during setup). A confirmation dialog will appear before the domain is removed. Your booking pages will revert to the default Camper BMS URL.

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