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Creating a Booking

Create bookings directly from the admin panel on behalf of customers (e.g. phone or walk-in bookings).

Updated over 2 months ago

Create bookings directly from the admin panel on behalf of customers (e.g. phone or walk-in bookings).

Accessing the Booking Form

Navigate to Bookings and click Create New Booking.

Step by Step

1. Select a Customer

  • Use the search widget to find an existing customer by name or email.

  • Or click Create Customer (opens in popup) to add a new customer on the spot (first name, last name, email, phone, and address).

2. Select a Camping Area

Search and select the camping area for the booking.

3. Select Dates

Use the date picker to choose check-in and check-out dates. You must select a camping area first before dates become available. Once dates are selected, available sites will load automatically.

4. Select a Campsite

  • Search for a campsite from the available sites shown for your selected dates.

  • Each site shows its number and size.

5. Additional Details

  • Number of Guests β€” How many guests.

  • Booking Status β€” Choose from Draft, Confirmed (pending), Confirmed (paid), or Cancelled.

  • Customer Notes β€” Any notes from the customer.

  • Booking Source β€” Where the booking came from (e.g. "Booking.com", "Airbnb", "Phone call").

6. Invoice Options

  • Toggle Create Invoice for this Booking on to generate an invoice.

  • Choose Automatic calculation to use the system-calculated price.

  • Or choose Custom amount and enter a specific dollar amount.

7. Channel Block Override

If the selected dates are blocked by a channel sync import, you'll see a warning. Check the override box to proceed anyway.

8. Submit

Click Create Booking to save. The booking is created and you'll be taken to the booking details page.

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