Track guest arrivals and departures directly from the booking detail page.
Checking a Guest In
Open the booking.
When the booking is confirmed and paid, and the check-in date has arrived, you'll see a Check In action card.
Click Check In to mark the guest as arrived.
Checking a Guest Out
Open the booking for a checked-in guest.
Click the Check Out action card.
The guest is marked as departed.
Undoing Check-In or Check-Out
Made a mistake? You can reverse either action:
Open the booking.
Next to the checked-in or checked-out status indicator, click Undo.
A confirmation modal will appear. Click Undo Check-in or Undo Check-out to confirm.
The booking status reverts to its previous state.
Self Check-In
Customers can also check themselves in using the self check-in link sent in their booking confirmation email. See Self Check-In for details on the customer experience.