Creating Campsite Areas (Categories)

Campsite areas group similar sites together. For example, you might have "Beachfront Sites", "Forest Cabins", or "Riverside Glamping". Each area has a type (such as Powered Sites, Unpowered Sites, Cabins or Glamping Tents) along with its own pricing, images, and policies.

Accessing Campsite Areas

Navigate to Campsite Areas from the campground menu.

Creating a New Area

Click Create New Campsite Area. The area wizard opens and takes you through six steps, one question at a time. A progress bar shows which step you are on. Click Next to move forward and Back to return to the previous step.

1. What is this area called? - Enter the Area name (such as "Powered Sites") and choose a Type from the dropdown. Next becomes available once both are filled in.

2. How many guests fit on a site? - Use the steppers to set:

   • Fewest guests - the smallest party that can book a site.

   • Most guests - the largest party a site can take.

   • Longest stay (nights) - the longest stay a guest can book. This starts with your park's default maximum nights. Leave it empty for no limit.

3. Describe it for guests - Enter a Description and Site policies. Guests see both on the booking page. Both are optional.

4. What does it have? - Select the features these sites have, such as Power, WiFi or BBQ. Guests can filter by them. This step is optional.

5. How is it run? - Answer each question with Yes or No:

   • Do guests pay for these sites? - Yes makes the area paid, and you set its prices next. No makes it a free area.

   • Are the sites cleaned between guests? - Yes adds each check out to your housekeeping list. See Turning On Housekeeping.

   • Does each site have its own electricity or water meter? - Yes bills lease tenants for what they use, from readings on the Utilities page. This starts on Yes for Powered Site and Caravan (powered) areas.

   • Do guests check out in person? - Yes is for sites such as cabins where guests return keys or sign forms. No checks guests out automatically when the stay ends. This question appears when your campground has auto check out turned on.

6. Check it over - A table lists every answer. Click Back to change anything, then click Create Area.

If another area already uses the name, the wizard returns to step 1 and shows the error under the name.

After You Create the Area

• A paid area opens on its Pricing & Rates page, where the pricing wizard starts. See Category Pricing Basics.

• A free area opens on its Images page, ready for photos. See Managing Campsite Area Images.

Using the Full Form

Click Use the full form at any step of the wizard to fill in every setting on one page. To return to the wizard, click Use The Area Wizard at the top of the form.

1. Fill in the details:

   • Area Name - such as "Beachfront Sites", "Forest Cabins" or "Riverside Glamping".

   • Area Type - The type of accommodation, such as Powered Site, Unpowered Site, Cabin, Glamping Tent, Safari Tent, Yurt, Lodge or Tiny House.

   • Area Description - Describe the area for customers.

   • Site Policies - Any specific policies for this area.

   • Min Guests - Minimum number of guests allowed.

   • Max Guests - Maximum number of guests allowed.

   • Maximum Nights - The longest stay a guest can book in this area. This starts with your park's default maximum nights. Leave it blank to allow any length of stay.

2. Select applicable features for the area, such as Power, WiFi, Kitchen, Private Shower, BBQ or Swimming Pool. You can also add your own custom features once the area has been created - see below.

3. If your campground has auto check out enabled, set Require Manual Check Out. The toggle switches between Auto Check Out and Manual Check Out:

   • Manual Check Out - For sites requiring a physical check out action such as returning keys or signing forms.

   • Auto Check Out - For sites that just need to be vacated, such as unpowered campsites. Guests are automatically checked out after their stay ends.

4. Set Cleaning Between Guests. The toggle switches between No Cleaning and Needs Cleaning:

   • Needs Cleaning - For sites cleaned between stays, such as cabins or units. Each check out adds the site to your housekeeping list.

   • No Cleaning - For sites guests leave as they found them, like unpowered or tent sites. This is the default.

   Setting one area to Needs Cleaning adds the Housekeeping board to your side navigation. See Turning On Housekeeping.

5. Set Metered Utilities to Metered or Not Metered. See Metered Utilities below.

6. Set Pricing type:

   • Paid - You set the prices on the next page.

   • Free - Guests book this area at no charge.

7. Click Create Area.

What's Next?

After creating an area, you'll want to:

1. Set pricing - Set standard, peak and off-peak prices on the Pricing & Rates tab.

2. Add images - Upload photos of the area on the Images tab.

3. Add campsites - Create the individual sites within this area on the Campsites tab.

4. Configure pet policies - Set whether pets are allowed on the Pet Settings tab.

5. Set stay lengths - Set the maximum nights and any minimum night periods on the Min/Max Stays tab.

Custom Features

To add amenities beyond the built-in features, create custom ones. Custom features are added when editing an existing area: open the area's Details tab and find the Custom Features section beneath the feature list.

1. Click Add New Feature to open the feature dialog.

2. For Feature Icon, upload an icon image file (.gif, .png, .jpg or .jpeg).

3. Enter a Feature Label, such as "Heated Pool", "Fire Pit" or "EV Charging".

4. Click Save Feature.

Custom features then appear alongside the built-in ones when editing campsite areas. They are displayed to customers on the public booking page.

Metered Utilities

Each area has a Utilities tab in its settings. Switch Sites in this area are metered to Metered when each site has its own electricity or water meter and tenants on a lease are billed for what they use; leave it Not Metered where utilities are included in the site fee. Powered Site and Caravan (powered) areas start metered. See Metered Utilities.

Managing Areas

From the campsite areas list, you can:

• Search by name or type.

• Sort the list by different fields.

• Click on any area to edit its settings.

• Delete an area from its detail settings page.