Importing Data

Migrate your existing data into Camper BMS by importing CSV files.

Accessing Data Migration

Navigate to Settings > Data Import/Export from the campground settings menu and select the Import Data tab. Data import and export is only available to the account owner.

What You Can Import

• Campsite Areas - Your accommodation categories.

• Campsites - Individual sites within areas.

• Customers - Your customer database.

• Bookings - Historical and upcoming bookings.

• Leases - Long-term lease records.

If GoCardless is connected, a GoCardless Direct Debit Mandates option also appears. This pulls mandates from GoCardless rather than importing a CSV.

How to Import

The import process follows a three-step wizard:

Step 1: Select Type

1. Choose the Resource Type from the dropdown (Campsite Areas, Campsites, Customers, Bookings, or Leases).

2. Click Continue.

Step 2: Review Fields

1. Review the required and optional fields for your selected type. Required fields are marked with a coloured dot, optional fields with a grey dot.

2. Click Download Example CSV to get a template with the correct column headers and sample data.

3. Click Continue.

Step 3: Upload File

1. Click the upload area or drag and drop your completed CSV file.

2. Click Import Data to begin the import.

3. Review any validation errors that appear.

Campsite Area Pricing Columns

These columns are optional. Amounts are in cents, so 1200 is $12.00.

• Higher Price Dates and Lower Price Dates - Comma separated dates in the format dd-mm-yyyy. Dates in the format yyyy-mm-dd, as written by an export, also import.

• Additional Person Peak Amount (cents) - The charge for each extra guest on nights in the Higher Price Dates list. Leave blank to charge the standard extra amount on every night. Used when Additional Person Basis is night.

• Additional Person Off-Peak Amount (cents) - The charge for each extra guest on nights in the Lower Price Dates list. Leave blank to charge the standard extra amount on every night. Used when Additional Person Basis is night.

• Child Pricing Enabled - TRUE or FALSE. TRUE charges children their own rate. FALSE charges every guest the adult rate, and is the default.

• Child Free Under Age - A whole number from 0 to 17. Children under this age stay free. For example: 4 lets under 4s stay free.

• Child Max Age - A whole number from 1 to 17, and no lower than Child Free Under Age. The oldest age charged the child rate. For example: 15 charges 16 and 17 year olds as adults. Defaults to 17.

• Additional Child Amount (cents) - The charge for each child above Min Guests on a per site area.

• Additional Child Peak Amount (cents) and Additional Child Off-Peak Amount (cents) - The child charge on nights in the Higher Price Dates and Lower Price Dates lists. Leave blank to charge the standard child amount on every night. Used when Additional Person Basis is night.

• Child Discount Percent - A whole number from 0 to 100, for per person areas with dynamic pricing. For example: 50 charges children half of each night's rate.

• Child Standard Price (cents) - What one child pays per night on a per person area. Leave blank to charge children the adult rate.

• Child Higher Price (cents) and Child Lower Price (cents) - What one child pays on a Higher Price Date or Lower Price Date. Leave blank to charge the Child Standard Price.

• Babies And Toddlers Enabled - TRUE or FALSE. TRUE asks guests how many babies and toddlers are coming. Babies and toddlers are the ages under Child Free Under Age and stay free.

Booking Guest Columns

• Children - Optional. How many of the guests are children, as a whole number no greater than Guests. For example: Guests 4 and Children 2 is 2 adults and 2 children. Defaults to 0.

• Babies And Toddlers - Optional. A whole number from 0 to 50, recorded on top of Guests. Babies and toddlers stay free. Defaults to 0.

Lease Opening Balance Columns

• Opening Balance (cents) - Optional. Arrears or credit brought across from your previous system, in cents. For example: 356100 for $3,561.00 owing, or -12000 for $120.00 in credit. It becomes the lease balance.

• Opening Balance Note - Needed when there is an opening balance. For example: Arrears from XYZ System as at 30 September 2026.

Tips

• Import in the correct order: areas first, then campsites, then customers, then bookings and leases.

• Check your data for formatting issues before uploading.

• Large imports may take a few moments to process.