Camper BMS
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Bookings

Create, edit, search and manage bookings, group bookings, check-ins and the guest manifest.

Creating a Booking

Create bookings directly from the admin panel on behalf of customers (e.g. phone or walk-in bookings).

Viewing Booking Details

Click on any booking from the bookings list or calendar to open its detail page.

Editing a Booking

Modify the details of an existing booking.

Archived Bookings

View past bookings that have been completed or are no longer active.

Ballots

Allocate your busiest periods by random draw instead of first-in-first-served.

Booking Add-ons

Add extras to a booking such as late check-in, linen packs, kayak hire, or any other add-on you've configured.

Booking Files & Attachments

Attach files to a booking for record-keeping.

Booking Notes

Add internal notes to a booking for staff reference. These are not visible to customers.

Booking Pets

Record pets that guests are bringing to the campground.

Cancelling a Booking

Cancel a booking from the admin panel when a guest needs to cancel or you need to void a booking.

Checking In & Checking Out

Track guest arrivals and departures directly from the booking detail page.

Deleting a Booking

There is currently no option to delete a booking from the admin interface. To remove a booking from active view, use the Cancel Booking action instead, which changes the booking status to cancelled while keeping a record for reporting purposes.

Exporting Bookings to iCal

Sync your campground bookings with external calendar applications like Google Calendar, Apple Calendar, or Outlook.

Extending a Stay

Extend a guest's booking to a later checkout date.

Generating Booking Summary PDFs

Navigate to the Bookings list.

Group Bookings

Group bookings allow you to manage several campsite bookings as a single unit. Each site in the group is an individual booking linked by a shared group, with a single main contact responsible for the reservation. This is an admin-only feature and is not available through the public booking flow.

Guest Manifest

Open the booking detail page.

Resending Booking Confirmation Emails

Resend the booking confirmation email to a customer if they didn't receive it or need it again.

Searching & Filtering Bookings

The default view shows bookings in a searchable, sortable list.

Switching a Booking's Site

Move a booking to a different campsite without having to edit the entire booking.